Support & Monitoring

Proactive network oversight ensuring your systems are always mission-ready.

Service Tiers

Basic

Essential monitoring for stable uptime.

  • Uptime Monitoring
  • Monthly Health Reports
  • Email Support
  • Firmware Updates (Quarterly)
Mission-Critical

Maximum availability for command centers.

  • Real-Time Traffic Analysis
  • Immediate Incident Response
  • Dedicated Account Engineer
  • SLA-Backed Response Times
  • On-Site Support Options

What's Included

All monitoring plans include access to our secure customer portal, rigorous privacy standards, and documentation management.

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