The Care Plan gives homeowners, small businesses, and Airbnb hosts quick access to professional network support — guidance, diagnostics, and remote support via phone, text, or screen share.
Remote Troubleshooting
- Slow Wi-Fi
- Devices not connecting
- Smart TV or streaming issues
- Printer connectivity problems
- Smart home devices disconnecting
- Router or modem troubleshooting
Network Health Check
- Wi-Fi coverage issues
- Router firmware updates
- Network congestion
- Internet performance concerns
Device Setup Help
- Smart TVs
- Streaming devices (Roku, Apple TV, Fire Stick)
- Phones, tablets, and laptops
- Printers and smart home devices
Quick Tech Questions
- "Why is my Wi-Fi slow?"
- "Which Wi-Fi extender should I buy?"
- "How do I set up my new printer?"
Priority Support
- Priority scheduling
- Preferred rates on on-site visits
- Hardware installation & Ethernet runs
- New network deployments & redesigns