Privacy Policy

Last Updated: January 28, 2026

At Kerchunk Networks, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and physical address provided voluntarily through our forms.
• Technical Data: IP address, browser type, and usage data collected via cookies to improve website performance.

2. How We Use Your Information

We use your information to:

• Provide and maintain our network installation and monitoring services.
• Communicate with you regarding service updates, appointments, and support.
• Send administrative information, such as invoices and technical alerts.

3. SMS & Text Messaging

Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opting In: By providing your phone number and explicitly consenting to SMS communications, you agree to receive text messages from Kerchunk Networks regarding your service, support tickets, and appointment reminders.

Opting Out: You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. You may also contact us directly to revoke your consent.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Third-Party Sharing

We do not sell, rent, or trade your personal information for advertising. We do use a small set of service providers to operate the website and bookings:

• Google Tag Manager / Analytics — page-view and usage measurement on this site.
• Cal.com — scheduling for consults and on-site meetings.
• FormSubmit — delivers the contact form to our email inbox.
• Cloudflare — hosts and protects the website.

Those providers process data only as needed to run those features.

6. California Privacy (CCPA / CPRA)

If you are a California resident you may request access to, or deletion of, personal information we hold about you, and you may opt out of any sale or sharing of personal information. We do not sell personal information. Email elohmann@kerchunknetworks.com to make a request. We will not discriminate against you for exercising these rights.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Kerchunk Networks
Email: elohmann@kerchunknetworks.com
Phone: 415-737-9223