Emergency Support

24/7 Critical Infrastructure Support for Fire Departments

🚨 Immediate Assistance

If you are experiencing a critical network outage affecting emergency dispatch or operations, please contact our NOC immediately.

Emergency Phone Line:
415-737-9223
Emergency Email Support:
elohmann@kerchunknetworks.com

Before You Call

Please have the following information ready:

  • Agency Name and Station Number
  • Device ID / MAC Address (if applicable)
  • Description of the outage/issue
  • On-site contact person